BIG Kaiser Repair Capabilities Save You Time and Money
At BIG Kaiser, our ongoing commitment to our customers means that we deliver high-quality products backed by world-class service and engineering support. In the event that a Kaiser boring tool or BIG Daishowa Profit Maker Tool needs repair or maintenance, our in-house repair capabilities will significantly save you time and money.
Kaiser boring tools in need of repair have an average turnaround of five business days. Our in-house repair facility is able to fix 90-95% of Kaiser boring tools, even those that are more than 20 years old. For the small percentage of tools that cannot be repaired, we are able to offer our customers demo units at discounted prices. Repaired tools are then backed by our one-year standard warranty.
Our facility is also equipped to repair most BIG Daishowa Profit Maker Tools including Angle Heads, High Spindle and Hi-Jet Holders. Our repair team will assess the damaged tool using a thorough inspection and extensive verification process. Within two days, a quote will be issued to the customer. The quote will highlight which parts need replaced, plus the total repair cost versus the cost of a new unit. Typical repairs include worn gears, rough and damaged bearings, shafts not running true, and replacement of dried or damaged O Rings. All units are re-assembled, re-greased and ready to ship back within 5-10 business days.
We understand how important quick and convenient repairs are to you. Unplanned downtime can significantly impact your bottom line. Ultimately, your production suffers if a tool needs to be shipped abroad for repair. Rather sending these parts overseas, our skilled technicians can fulfill your repair and maintenance needs right here in the United States at just a fraction of the cost.
For more information about BIG Kaiser’s repair capabilities, contact BIG Kaiser, Hoffman Estates, IL at 888-866-5776, e-mail bigkaiser@bigkaiser.com or visit www.bigkaiser.com.
